Reem* is not your typical laptop repairs and servicing technician in Syria.
The 22-year-old Syrian was the only woman in her class to finish a vocational training course on computer maintenance, provided by the Syria Resilience Consortium.
“The idea started after I finished my baccalaureate and enrolled at an Institute of Computer Studies, specializing in Software Engineering. The specialization was difficult at first, but there were things that attracted me to learning more about it,” she said.
Encouraged by her mother and two sisters, who are living with her, Reem now works at a store specialising in computer repairs and maintenance.
“I can dismantle a laptop without fear of losing a piece. I learnt to dismantle and assemble hardware, and to use various software. I learnt that there’s a solution to any problem, and through practicing, I am now more comfortable and confident,” she said.
“Financially, my income has increased due to my new skills. My average earnings per month are 10,000 SYP (US$23.50), sometimes reaching 15,000 or 20,000 SYP (US$47) if I get more work.”
Vocational training courses are supporting Syrians like Reem – who lost their livelihoods or had their education disrupted – to learn new skills. Through the courses, students build marketable skills increasing their employability and capacity to apply for jobs. Module options include carpentry, aluminium-based handicrafts, and knitting.
The Syria Resilience Consortium promotes the inclusion of women, youth, and people with disabilities in its vocational training courses, ensuring vulnerable groups can participate in building a better economic future for Syria.
For Reem, as with other young women like her, the course has enabled her to contribute to her family’s income. Moreover, it has inspired Reem to plan for her future.
“I changed a lot after the course. I am better at organising my time, and I consider this course a turning point in terms of how I think about my future,” she said.
“I hope to learn new things and overcome obstacles that may stand in my way.”
*Reem’s name has been changed for data protection and confidentiality purposes.